Operations Supervisor


  • Ensure a safe work environment by coaching employees and addressing potential safety hazards
  • Manage a warehouse production crew (30 to 55+ employees) with assistance from the supervisory staff
  • Perform merit performance reviews with all Newgistics employed warehouse staff
  • Plan and manage production, staffing, inventories, coordinate a successful daily start-up
  • Oversee the shipping operation for both the Delivery and Returns operations
  • Successfully communicate with carriers and transportation department to manage both delivery and pickup schedules
  • Enforce company policies and procedures and be able to affectively address personnel issues as outlined by HR procedures
  • Establish a successful rapport with local postal contact and Newgistics USPS department
  • Become resident expert in both the Delivery and Returns processing software and be responsible for training in all functional areas
  • Collect and report all daily operational metrics
  • Resolve issues affecting the daily operations in an efficient and timely manner to obtain the optimum results possible
  • Responsible for securing facility and daily close out procedures

Supervisory Responsibilities: Y or N?


  • 2-4 year supervisory experience in small parcel environment
  • Ability to work flexible schedule depending on the operational needs
  • Excellent verbal and written communications skills along with computer skills. (MS Word and Excel)
  • Must be a team player with excellent people and organizational skills
  • Must be able to motivate, coach, train, reward, and recognize employees
  • 2 - 4 year degree preferred but not required
  • Must be knowledgeable in OSHA and Fire safety regulations

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