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Paratransit Road Supervisor - San Francisco

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.
Transdev is actively seeking transportation road supervisors for their paratransit service in San Francisco. We are looking for qualified and experienced driver supervisors to help build a strong team who can respond efficiently to emergencies, provide coaching and feedback to drivers, investigate incidents and customer comments.
Join Transdev at San Francisco and become a part of the largest private-sector operator of transportation in North America - one that cares about its employees, passengers and the communities they serve.
Why Work with Us?
Hiring/Retention Bonus (up to $2500) based upon transportation supervision or 4 or more years as a public transportation driver
Competitive Wages, with progressive increases
Comprehensive benefits including Paid Time Off, health (medical, dental, and vision) and group life insurance
+ Performs all vehicle operator safety evaluation ride checks, observation of operators while making their runs, and prescribes the necessary retraining; maintains radio and telephone contact with transit vehicle operators
+ Responds to service problems including rerouting, accidents and incidents with the goal of restoration of interrupted service; supports operators in preparing accident reports
+ Interacts with and assists transit passengers as necessary
+ Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation
+ Informs appropriate supervisory personnel regarding operational problems and coordinates efforts toward their resolution
+ Helps to ensure that each route is staffed appropriately when
+ Covers open routes and assists operators and other Road Supervisors with customer assistance and roadside problems
+ Maintains routine records and performs a variety of clerical work activity related to the property operation
+ Maintains confidentiality of all information
Other duties as required.
Education, Licensing, and Certifications Preferred :
+ High school diploma or equivalent, such as GED, preferred
Experience :
+ 2 or more years of relevant operator experience, including leadership experience, preferred
Skills and Knowledge Required:
+ Knowledge of service area and ability to read a map
+ Ability to use a computer to generate reports and schedules
+ Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
+ Good written and oral communication skills
+ Ability to organize and perform work efficiently; strong attention to details
Travel requirement (as a percent): 100% of time is spent in the field
Pre-Employment Requirements:
+ Must be able to maintain a DOT medical card
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
+ Frequently required to sit.
+ Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell.
+ Occasionally required to lift up to 25 pounds.
+ 100% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations. Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
+ Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.
_For more information please visit our website at www.transdevna.com/careers_
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified._
_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law._
_EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm_
_Drug free workplace_
_If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check_
Requisition ID _2018-9085_
Position Category _Other_
Internal Reference _514_
Company/Division _Transdev Services_

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